Refund policy
🔄 Refund Policy – Sydney Jayde & Co.
We want you to love your order! If something’s not quite right, we accept returns within 14 days of delivery for a full refund or store credit.
✅ Eligibility
Items must be unworn, unwashed, and have original tags attached.
Items must be returned in original condition and packaging.
Returns must be requested within 14 days of receiving your order.
🚫 Non-Returnable Items
Sale items and gift cards are non-refundable.
Personal care items (e.g., beauty or hygiene products) are final sale.
📮 Return Shipping
Customers are responsible for return shipping costs unless the item is damaged or incorrect.
Returns should be mailed to:
Sydney Jayde & Co Boutique
2757 Rayford Rd Ste D
Spring, TX 77386
📧 How to Start a Return
Email us at info@sydneyjaydeandco.com with your order number and reason for return.
We’ll provide instructions before you send anything back.
💳 Refunds & Store Credit
Once we receive and inspect your return, we’ll notify you of approval.
You may choose:
A refund back to your original payment method (processed within 5–7 business days), OR
A store credit issued as a digital gift card.